Introduction
This Privacy Policy outlines how Amber Group collect and store your personal information.
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy and any terms of use of the website. If you do not agree please do not use or access our website.
By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
1. Collection of Personally Identifiable Information and other Information
When you use our website, we collect and store your personal information, which is provided by you from time to time. Our primary goal in doing so is to provide you with a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, either by responding to an advertisement campaign, or any other method which you have consented to such as signing up through a portal or signing in through an associate API such as Google or Facebook, or any other social media. you are not anonymous to us. You always have the option to not provide information by choosing not to use a particular service or feature on the website. We may automatically track certain information about you based upon your behavior on our website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our website or not), which URL you next go to (whether this URL is on our website or not), your computer browser information, and your IP address.
We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits. At this time, all features of the website will work even if you disable cookies. However, in the future and in the event that we add certain new or improvised features and services to the website, the website or some parts of it may not be accessible if cookies are disabled. You may also be required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.
If you choose to donate or contribute on or through the website, we collect information about your donations patterns and generally your usage behavior.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide User support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We may collect personally identifiable information such as your email address, name, and phone number from you when you set up an account with us.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to offer our services to you and once you consent to receive marketing campaigns and advertisements. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website.
We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.
Personal data we collect
Amber Group collects data from you, through our interactions with you and through our website. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Amber Group and the choices you make, including your privacy settings and the products and features you use. We may also obtain data about you from third parties.
Some of the personal data that we collect include the following:
- Identity Data includes first name, maiden name, last name, company name, mobile number, phone number, username or similar identifier, marital status, title, date of birth and gender;
- Contact Data includes billing address, delivery address, email address and telephone numbers;
- Financial Data includes bank account and payment card details;
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us;
- Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website;
- Profile Data includes your username and password, your interests, preferences, feedback and survey responses;
- Usage Data includes information about how you use our website, products and services;
- Marketing and Communications Data includes your preferences in receiving information and marketing from us and our third parties and your communication preferences.
You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data.
How we use personal data
Amber Group uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:
- Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
- Improve and develop our products.
- Personalize our products and make recommendations.
- Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
- We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
In carrying out these purposes, we combine data we collect from different or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.
Our processing of personal data for these purposes may include both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made.
Reasons we share personal data
We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Amber Group affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Amber Group and its customers.
How to access and control your personal data
You can also make choices about the collection and use of your data by Amber Group. You can control your personal data that Amber Group has obtained, and exercise your data protection rights, by contacting Amber Group at this email address info@myambergroup.com. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law.
3. Sharing of personal information
The following is information that we will not share with any third parties or disclose to any person other than as required by law; Sensitive Personal Data or Information of any person being the password, and where applicable financial information such as Bank account or credit card or debit card or other payment instrument details, or any other sensitive personal information not essential for the continued use of the Website.
We may share personal information with our other corporate and /or associate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts and cyber security incidents; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one associate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to summons, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith and belief that such disclosure is reasonably necessary to our Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
We and our affiliates will share, part with and allow any other business entity to use the personal information provided by you to Amber Group, in the event we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you. Amber Group is not responsible for the privacy practices or the content of those linked websites.
5. Security Precautions / Security Breach
Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you access our website we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access. Our web hosts, transaction affiliates etc, all use industry grade and standardized methods to protect your information from any misuse.
If you have any sufficient reason to believe that your data has been compromised or there has been a breach of security due to a cyber security incident, you may write to us immediately at the contact details mentioned below so that we may take suitable measures to either rectify such a breach and inform the concerned authorities of a cyber security incident.
To report an abuse on the website, not being a cyber security incident, a User may send an email to security@myambergroup.com and provide details of the abuse. Upon receiving such information Amber Group will examine the abuse and take suitable and necessary steps to remedy it.
6. Review of Information /Removal of Information
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us. All Users are also given the option of cancelling and bringing to our attention their desire to discontinue the use of our services.
If you want to remove your contact information from all info@myambergroup.com lists and newsletters, please write to us at info@myambergroup.com.
7. Advertisements on myambergroup.com
We may use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number and generally other information which may identify you personally) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
8. Your Consent and Rights
By using the website and/ or by providing your information, you consent to the collection and use of the information you disclose on our website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Your Rights
As a user of our website and our products and services, you have the right to:
- To withdraw any personal information, you have shared with Amber Group;
- To have any personal information which you have shared with Amber Group which we have inaccurately recorded to be corrected;
- To decline sharing your personal information with Amber Group;
- To have any personal information that you have shared with us deleted or erased;
- The right to be informed of any of your personal information that we have collected;
- The right to object at any time as it relates to the processing of your personal information.
Please note that your decision to withdraw the sharing of your personal information can affect performance of a contractual obligation and may have legal consequences. Please send all queries concerning the above to info@myambergroup.com email.
9. Retention of Information
Information provided by you to Amber Group is processed, stored and retained through our servers and web hosts being Amazon Web Services.
Our web hosts and agency managing your information are compliant with data protection standards under the Data Protection Act and other relevant legislation.
10. Grievance Procedure
In accordance with the Data Protection Act, if you have any concerns about your personal data including its accuracy and use please contact us at info@myambergroup.com.
